Degraded

Delay in products synchronization

We are experiencing a larger delay in automatic scheduling and synchronization of products with their source (whether a feed or a platform) due to background processing malfunction. The rogue process has been replaced and synchronizations are happening, but it will take som hours to be completely back on track and erase the delay.

Degraded

Increased latencies and error rate

We are investigating elevated error rate impacting search and autocomplete services for some clients.