Luigi's Box
Status
Get in touch

All services are online

As of December 13, 5:45 PM CET

Current status by service
Analytics
Recommender
Search
Voice Search
Luigi’s Box Administration App
Data ingestion
Content Updates / Indexing
Feeds processing
Shoptet catalog synchronization
Shopify catalog synchronization
Shopware catalog synchronization
Previous incidents
13 Dec 2025
No incidents reported.
12 Dec 2025
No incidents reported.
11 Dec 2025
No incidents reported.
10 Dec 2025
No incidents reported.
9 Dec 2025
Resolved

Increased analytics latencies and error rate

We suffered a software failure that may cause increased latencies and error rates for some clients accessing analytics data older than 3 weeks. The restoration process is on-going, but it may take couple of hours until everything is back to normal.

Resolved ·
8 Dec 2025
No incidents reported.
7 Dec 2025
No incidents reported.
Previous incidents