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Degraded

Increased timeout rate

Started 9 Apr at 04:09pm CEST, resolved 9 Apr at 09:47pm CEST.

Recommender
Resolved

All configuration discrepancies have been fixed and stability of recommender service restored. We are monitoring the situation.

Posted 9 Apr at 09:47pm CEST.
Updated

We have identified the root cause of the timeouts as an independent configuration change relating to real-time storage subsystem.

Posted 9 Apr at 09:04pm CEST.
Created

We are investigating reports of increased failure and timeout rate from our recommender service.

Posted 9 Apr at 04:09pm CEST.