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Degraded

Increased timeout rate
Started 9 Apr at 04:09pm CEST, resolved 9 Apr at 09:47pm CEST.
Recommender
Resolved
All configuration discrepancies have been fixed and stability of recommender service restored. We are monitoring the situation.
Posted 9 Apr at 09:47pm CEST.
Updated
We have identified the root cause of the timeouts as an independent configuration change relating to real-time storage subsystem.
Posted 9 Apr at 09:04pm CEST.

Created
We are investigating reports of increased failure and timeout rate from our recommender service.
Posted 9 Apr at 04:09pm CEST.